IT Support

Our team consists of life long IT guys, who have done a little or a lot of just about everything in the field. Whatever the problem, our team can help you get it resolved and ensure it isn't a problem in the future. We have expertise in the following hardware and software solutions.

  • Network Equipment (Firewalls, Routers, Switches)

  • Line of Business/Database software support

  • Office equipment (multi-function printers, scanners, etc..)

  • Secure Remote Access Solutions (VPN)

  • Email filters/Spam Appliances

  • Phishing and Malware protection

  • Wireless Systems

  • Voice over IP systems

  • Servers

  • Desktops

  • NAS and SAN storage solutions

In addition to taking care of your hardware setup and configuration we have years of experience managing vendor relationships. Computing issues are not always straight forward and having a team of competent people with the right contacts can go a long way in getting the issue resolved in a timely manner.

Future Planning

The IT industry is always changing and our team is up to date on the current trends and best options for getting the most out of your IT budget. We provide support on solutions from on-premise servers and networks to fully virtualized environments in the cloud. Be it an expiring support contract on your server or a diversifying workforce that needs more time working from home, we can assist in making the right choices for your business.

Network and Security Assessments

Review of current network hardware and security policies to ensure that your important company information is well protected from internal and external security threats. These threats are ever changing, making it imperative that your security measures and definitions are up to date as well.

Malware/Phishing Protection and Web Filtering

Cleverly designed emails and websites are becoming a major attack vector for criminals trying to gather login credentials or encrypt and hold your data for ransom. Allow us to help you stop the attack before it happens and train your end users on common attack types that are in the wild.

E-mail Security

One of the leading causes of virus or malware infection is spam emails making their way to your employees. Keep the spam at bay by filtering your email in the cloud with advanced spam filtration tools before it is delivered to your employees.

Real-time Monitoring

Monitoring tools configured on all your business critical services (e-mail, file services, line of business applications and backups) can monitor your systems 24x7x365 and provide critical data for resolving underlying issues before they become major problems.

Server Checks

Physical review of all your server resources, applications and system logs. In conjunction with real-time monitoring this gives the most comprehensive pro-active look at your system. These can be scheduled on a weekly, bi-weekly or monthly basis.

Update Maintenance

Keeping your servers and network devices updated with the most recent security patches and firmware is one of the most important security items that any firm can take to protect their assets. Allow us to review, approve and install these to keep your data secure and accessible.